What to know before you order.
Clear answers about packages, payments, guest orders and Pro plans.
Packages and delivery
Do I need to share my password?
No. Your profile or post URL is enough; your social media password is never requested.
When will my order start?
Your order is queued once payment is confirmed. Start and delivery times depend on the selected service and provider workload.
Can my account be private?
Your account and the relevant post must remain public while the order is being processed.
What happens if my follower count drops?
Refill support depends on the package. Check the package details before ordering.
Orders
How can I pay?
Demo version: no real money is charged.
How can I track my order?
After logging in, open My orders to see the status and delivered quantity.
Is organic growth or discovery placement guaranteed?
The service does not guarantee placement in discovery or recommendation feeds. Delivery and refill terms depend on the package.
Guest orders and support
Can I order as a guest?
Yes. Choose the guest option in the order window and enter your name and email. Continue to checkout without creating a password.
How can I track a guest order on another device?
Save this code. Use it with your email to access your order on another device. The code is valid for 90 days.
I lost my guest access code. What can I do?
If your guest session is still active in the same browser, copy the code from your order screen. Otherwise, leave a request on the Contact page. An email address alone does not grant order access.
Agencies and businesses
Can I buy a Pro plan directly?
Pro plans currently start with a quote. Submitting a request saves your selected scope and proposed budget. No payment is taken before the final scope and price are agreed.
How are plan quantities counted?
Follower and post quantities are totals for the plan; likes and views are per post.
Still need a hand?
Let’s get your question to the right place.